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By enrolling in a class or workshop with Sierra Childbirth Institute (SCI), I understand and agree to the following:

Communication and Confirmation
• Confirmation Email: I will receive a confirmation email once my enrollment and payment are complete.

Attendance Policy
• Full Attendance Required: I must attend all sessions to receive a certificate of attendance. Partial attendance forfeits the certificate and/or CEUs.
• No Make-ups or Refunds: Missed classes or portions of classes cannot be made up. No refunds will be issued for missed sessions.
• If I miss part or all of an in-person class or workshop series, I will be dropped from the course and must attend a new course in full.
o In such cases, I may re-attend via an online course at no additional charge.
o If I wish to return to an in-person course, I must pay the full tuition again.

Payment Policy
• Deposit Enrollments: If I enroll with a deposit, full payment is due within 10 days of the workshop start date.
• Payment Deadline: I will receive an invoice via email. If full payment is not received by the due date, my spot may be forfeited. I can re-enroll in a future workshop after completing payment, subject to a $50 reactivation fee.

Transfers and Fees
• Free First Transfer: If I request a transfer within 2 weeks of my original class/workshop start date, my first transfer is free.
• Additional Transfers or Late Requests: Additional transfers or those made outside the 2-week window are subject to a 10% transfer fee.
• Transfer Credit Validity: All transfer credits are valid for 1 year from the date of the original request.
• Tuition Differences:
o If transferring to a workshop with higher tuition, I must pay the difference before the transfer is confirmed.
o If transferring to a workshop with lower tuition, no partial refunds will be given.
o For continuing education classes, credit transfer eligibility is determined case-by-case.
• No Refund After Transfer: Once a transfer is confirmed, no refunds will be issued if I later cancel.
• Transfers to Others: My enrollment is non-transferable to another person without written approval from SCI.

Workshop Changes by SCI
• In the rare case that SCI must cancel or postpone a class, I will be notified and offered alternative dates.
• SCI is not responsible for any student-incurred expenses (e.g., travel, accommodations) related to cancellations or rescheduling.

In-Person to Online Shift
• If I enroll in an in-person workshop, SCI will make every effort to deliver it in person.
• In rare cases, such as trainer illness, SCI may shift the course to an online format. No refunds will be given, but I may choose to transfer to a future in-person training at no extra cost.

Refunds and Cancellations
• No Refunds: SCI does not offer refunds for any classes or workshops.
• One-Time Transfer Option: If I cancel my enrollment within 2 weeks of the workshop start date, I may transfer my enrollment once to another SCI workshop within 12 months at no extra cost.
• Rescheduled Workshops: In the rare event SCI must reschedule a workshop, no refunds will be given, but I will be offered alternative dates.
• SCI Cancellations: If SCI cancels a workshop, a full refund will be issued.
Chargeback Policy
• I agree not to initiate chargebacks for any reason. If a chargeback is issued, SCI reserves the right to report it to credit bureaus and refuse future service.

Photography and Testimonials
• I grant SCI permission to:
o Take photos during the workshop, which may include me, for use in online or print promotional materials.
o Use anonymous quotes from my evaluations for marketing purposes.

Workshop Conduct & Copyright
• Recording: I may not record any portion of the workshop (audio or video).
• Photos: I may take photos only with permission from the trainer and other participants.
• Workshop Materials: I may not reproduce, publish, or distribute workshop manuals or certification packet materials, except as needed for certification (e.g., client evaluation forms). Copyright must remain on all materials.
Certification Requirements
• This course is only one step in the process of becoming a DONA Certified Doula. Further steps are required after the workshop.

Certificate Replacement Requests
• A $50 fee applies for reprinting and mailing a physical certificate of attendance. A $15 fee applies for a digital copy.